Do you require a deposit?
Yes, to secure your date, a non-refundable deposit (retainer) is required, along with a signed contract. The deposit amounts to half of your session fee. For more details, please refer to Article 2.2 of your contract.
How early should I arrive to my session?
We recommend arriving at least 15 minutes before your scheduled session time. This ensures we can begin promptly without feeling rushed. Keep in mind that traffic in Phoenix can be unpredictable, so please allow sufficient time for any unforeseen delays. If you arrive more than 15 minutes early, feel free to inform us; we may be able to start ahead of schedule if both parties are ready.
What if I am running late?
If you anticipate being late, please call us immediately to inform us of your delay and estimated arrival time. Note that your session start time begins at the agreed-upon time stated in Article 1.1 of the contract, regardless of your actual arrival time. Time missed due to lateness will be forfeited. In certain cases, we may be able to extend the session at an additional cost of $100 per 30 minutes, but this is not guaranteed and depends on factors like lighting conditions and location availability
